Online Surveys and NPS
We have helped large organizations and small businesses with collecting information about the Voice of the Customer.
Our process helps clients find out what their customers think of their website, their products, their company, and their processes.
By using various marketing automation tools we can create a system so that companies can quickly and accurately collect data, analyse it, and take action on it.
Survey Tool Selection
Survey Creation and Implementation
Asking the right question is just as important as using the right survey tool. Our process helps clients determine what actionable information needs to be collected with an emphasis on showing the relationship to what page a survey was completed on and who completed it.