SearchMax

Computerworld Refining enterprise search: “Refining enterprise search
Richard Gincel, InfoWorld
21/10/2004 15:37:17
Anyone who has been transfixed by a gymnast or a figure skater knows that the magic happens when they perform flawlessly and yet make it seem easy. That’s how a search should work: Enter a query, and the right results appear in simple, elegant fashion — even if it took countless hours of preparation to make the magic possible.
Yet most enterprise users still stumble as they try to extract data from multiple repositories, each with its own search engine. Enterprises seem awash in a rising tide of structured and unstructured data. And even though users are often forced to tag documents manually across various content management systems in hopes that those documents will be easier to retrieve, searches still yield a surfeit of irrelevant, time-wasting results.
ESPs (enterprise search platforms) are on a mission to change all that. These new, comprehensive bundles of search and integration technologies unlock information tucked away in data stores across the enterprise. The goal of ESPs is deceptively simple: to take fairly simple queries and return the most relevant results possible, all in one place. But under the hood, ESPs aggregate a host of emerging technologies such as autocategorization, entity extraction, and NLP (natural language processing). With an ESP as a foundation, businesses can build customized search applications while automating the process of preparing documents for archiving and indexing.
‘The building blocks are converging so that you don’t have to cobble together all the pieces yourself,’ observes Susan Feldman, vice president of content technology research at IDC. These advanced search platforms establish sophisticated gateways to silos of information — e”

More of the article: http://www.computerworld.com.au/index.php/id;1786246989;fp;16;fpid;0

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